Qvoii Terms & Conditions

Terms and Conditions for Vodafone Cash Money Transfer

1. Eligibility:

   • Both sender and recipient must be registered Vodafone Cash users.
   • The service is available only to users with active Vodafone lines.

2. Transfer Limits:

   • Transfers must comply with Vodafone Cash daily and monthly transaction limits.
   • Fees may apply depending on the transaction amount.

3. Accuracy of Information:

   • Users are responsible for providing accurate recipient details. Vodafone is not liable for errors resulting from incorrect numbers or amounts.

4. Transaction Confirmation:

   • Ensure you receive a confirmation SMS for each transaction.
   • If a transaction fails, contact Vodafone Customer Support immediately.

5. Security:

   • Protect your Vodafone Cash PIN. Do not share it with anyone.
   • Vodafone is not liable for unauthorized access due to user negligence.

6. Refund Policy:

   • Transactions are final. Refunds will only be issued in the event of a system error or other valid reasons as determined by Vodafone.

7. Service Availability:

   • Vodafone Cash services may be temporarily unavailable during maintenance or due to network issues.

8. Amendments:

   • Vodafone reserves the right to modify these terms and conditions without prior notice.

By using the Vodafone Cash service, you agree to comply with these terms and conditions.